Daily Dose

From A Week at the Airport, by Alain de Botton

SHIED

"British Airways did, it was true, maintain a desk manned by some unusually personable employees and adorned with the message: ' We are here to help'. But the staff shied away from existential issues, seeming to restrict their insights to matters relating to the transit time to adjacent satellites and the location of the nearest toilets."

From II Departures